Business and Sports – GO USA Women’s Soccer Team!

Women AND men are focused on our USA Women’s Soccer Team , as they compete in the finals this Sunday.  Yes, I’m impressed with Hope Solo’s dramatic “saves” as the goalie (what a great name, eh? The great white Hope for the team’s victories, and then Solo, because you are all alone defending that box).…

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Football and Business: Building Trust In The Workplace

Building trust in the workplace is essential in business today.  So what do you do when business is promised, but the contract is juuuust not signed yet? NFL players during this lockout period are facing this dilemma and so am I.  Speeches and training opportunities are coming in at a faster clip these days—better than…

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Football and Business: Do You Need A Rookie Symposium?

Finding connections in football and business really is so easy!  Today marks day 112 of the NFL lockout.  Yet, the Rookie Symposium happened last week.  Respected coaches and experienced veteran players gave the rookie players valuable MENTORING: advice, inspiration, warnings, hope—all useful information to mentor the new guys, which, as I write in my book,…

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Customer Service Tip – Rory McIlroy’s PGA Tour Lesson for Business

Here’s a great customer service tip: doing more with less means keeping existing customers. So lately I’ve been delivering Customer Service keynotes and workshops more than any other subject! What separates a master from an average customer service rep? Their ability to hear and respond graciously to personal criticism, rudeness, and insane rants, and then–…

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NBA Finals — Business And Life Lessons For Us All

Last night’s NBA Finals game had SO many business and personal lessons for us all. 1. Contrary to Randy Newman’s song lyrics, short people got SO much reason to live! Jose (JJ) Barea, who is at least one head shorter than all the other players (he lists his height as 6 feet; the sportscasters call…

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Negotiating Tips – Ladies, Take A Hint From The Men And Don't Settle

Here are some great negotiating tips: Ladies, take a lesson from the NFL. Don’t settle for what you don’t want. Day 86 of the NFL lockout, and no sign of settlement. Guys are hanging out, practicing unofficially, or seeking attention doing crazy things. But the suspense continues. Are men better than women at not giving…

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In Sports And Business, Stephen A. Smith Brings ENERGY!!! Mimi's Tip Of The Day

I’m always looking for connections with business and sports. Today on First Take, the ESPN TV sports show I start my every day with— guest sports commentator, Stephen A. Smith debated regular contributor Skip Bayless—and the viewership and feedback went through the roof! WHY? Smith brought extra energy to the debate! When I speak about…

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